THIRD PARTY AOG DESk support
AOG desk support for Airlines and MRO Facilities. We act as the Airlines or MRO facility their AOG Desk. We have currently running contracts in place and proven records. Our biggest customer on this topic is a major European Cargo Airline.
24/7 customer support desk
ACTC’s customer support department is available 24/7, 365 days per year. We take great pride in providing our customers with a personal service with real people who answer the phone promptly. We are available around the clock to provide quotations, pricing, sales, shipping to meet our customers needs regardless of what your local time is. Our stock availability is updated daily and can be checked on live online portals such as ILS, Partsbase, Locatory, Avspares, Stockmarket.aero. Everything we list on these B2B sites is in stock and ready to ship globally.
Technical logistics Personnel leasing
We have skilled and experience staff that can provide logistics support during your heavy maintenance checks at your suppliers third party facilities.
24/7 - 365 Days - Operational Warehouse/ Warehousing & Logistics services
ACTC warehouse is in Belgium and is 24h/7 Days a week, 365 days open.
This to ensure you AOG are handled without any delays.
ACTC can offer warehousing services to allow our customers material storage off site and reduce your storage costs at the airports. With our unique location we can deliver your material to major European hubs within 4 hours. ACTC can offer a full logistics and distribution solutions to meet the individual needs of your operation.
ACTC offers personalized component repair and purchasing management solutions. With over 20 years experience in dealing with OEM’s, MRO’s, distributors, stockists, brokers and third party repair organizations. ACTC can provide the best in class support solutions.
Key areas of expertise:
• Analysis of company processes and recommend saving possibilities
• Selection of repair vendors with proven experience on components
• Selection of stock list with ready to ship components
• Guaranteed Turn around times (TAT)
• Quotation control of labour rates, piece parts and rework processes
• Transparent repair/overhaul costs
• Expediting for AOG and urgent requirements
• Vendor performance and quality monitoring
• Warranty claims
Frequent Asked Questions
In 2014 we have won a tender of a big European Airline. We have been involved in dismantling and asset management of 11 EA B757-200 Freighter and 1 ea B737-300 PAX. ACTC managed the asset and managed the inventory to ensure maximum profit.
We had setup warehouses in Spain to support the B757 dismantling.
Our warehouse and customer support department is 24/7 365 Days Open! For your ease we have a single contact Phone number that is always manned, that can assist you with all your enquiries.
We don’t charge any AOG fees.
We have limited parts that are considered Dangerous good when shipped thru Air, such as: Fire Extinguishers, ELT, Lithium Batteries, ULB , slide rafts and others.
We have staff with IATA Dangerous Diploma’s obtained from IATA . We can issue DG Certificates for air shipments and we only charge a fee if there is a special UN Packaging required.
We have multilingual staff. Our staff exist mostly out of international team, which can help you in Dutch, German, Turkish, English, Spanish, Arabic, French and Romanian.
We have signed so far signed 5 consignment agreements, some of the agreements are still running and others have been completed. When required we can give you more information.
Please use the forms function in the contacts section or e mail us directly on